Client Testimonials

Avoston care supported my father. I found the team to be caring and flexible. Carers were able to gauge and advise on situations in the home in a professional manner.
My father went from being reluctant to allow any support to actively looking forward to the arrival of carers. We had open communication and it was easy to get feedback. I would recommend.

Both my parent have required additional help over the past couple of years due to their age and having dementia. During this time we have used Avoston for their needs.
All the carers and staff have been very helpful, happy and have looked after my parents perfectly sometimes at very short notice.
Even though my parents can be very stubborn at times the carers have been able to adapt and assist all the while giving them respect and kindness.

Staff are friendly and helpful, nothing is too much hassle, and I am treated as an individual not just a case number, and to have a named carer is of Great help to me, as I have trust issues of I need extra support they are there for me.

The absolute only disappointment about Avoston is that they don't cover a bigger geographic area!
In late December my grandparents health took a turn, they weren't coping, and we needed to mobilise a care plan as fast as possible.
Within 4 hours the manager came out to do an assessment, and by the next day the care plan started.
The team are respectful, kind and friendly!
Sadly they couldn't manage at home any longer and we had to move them closer to family, with plans to move them into an on site annex soo .
I just wish the manager and the team covered our new area!
Thank you all!

My wife received experienced care in a professional, sensitive way, always put first for her personal needs. The staff were aware just how much my wife enjoyed their visits to our home. The routine my wife needed was carefully implemented on a daily basis and met all her needs. On a routine day, the staff would arrive on time and complete all of their duties to a very high standard. It was quite obvious that the staff received regular updated training.

As you know, my mother passed away yesterday.
I wanted to write to say thank you for all the time and effort you and your team have put into caring for her. While I do understand that you run a business, I have been so impressed with the care and attention from you and the carers who have been looking after mum, and dad, over the last few months.
I was really impressed with how you all fought for them with the clinic, and kept us updated all the time. The whole team made this a really good experience in a really difficult time.
All the carers were very professional and kind, but I would like to say a particular thank you to Charlie. She was always so prepared to go the extra mile and was really lovely to mum and so helpful to us.
Thank you all for helping my parents' last few months to be so comfortable and for us to feel that they were being looked after so well.
As we reach the end of this chapter, I would like you to know that you have exceeded my expectations, and I am so pleased that we found you when we needed some help early on in the year.

The lady, right from the onset was kind, professional, knowledgeable but most all caring. Her understanding of issues dealing with the elderly was second to none.
Always contactable and delivered exceptional care. Great communication skills.

To the Avoston Ltd Staff
We want to extend our deepest gratitude for the care and kindness you provided our father during his time with you. Your unwavering commitment to his comfort, well-being, and security meant the world to our family. Every gesture, from the attentive care to the warm smiles and reassuring words, made a significant difference in his daily life. Your compassionate and dedicated approach not only met his needs but also brought him immense comfort. It was evident that each of you went above and beyond-whether through personalised attention, thoughtful conversations, or simply creating an environment of trust and security. Knowing that he was cared for by such a committed team brought us great peace of mind.
Thank you for treating him with dignity, respect, and genuine compassion. Your hard work and empathy have left an indelible mark on our hearts, and we will always be grateful for the outstanding care you provided.
With sincere thanks,

My wife received experienced care in a professional, sensitive way, always put first for her personal needs. The staff were aware just how much my wife enjoyed their visits to our home. The routine my wife needed was carefully implemented on a daily basis and met all her needs. On a routine day, the staff would arrive on time and complete all of their duties to a very high standard. It was quite obvious that the staff received regular updated training.

Excellent care provider very knowledgeable and friendly staff definitely go above and beyond to help and very understanding and always happy and cheerful definitely a great company for home care!!!!!!

Avoston have been looking after my 83 year old sister for the last six weeks or so and have been incredibly caring, supportive and efficient. They are a pleasure to deal with and despite some very difficult circumstances have handled her care with respect and kindness. I can't speak more highly about this organisation and their team members.

Avoston care is an exceptional company who have made the difficult process of needing care very easy and professional.
Nothing has been too much trouble and Kerry and Kaz have gone way beyond the extra mile.
We've need 24 hour cover at very short notice and this has been arranged with minimum fuss.
The care being provided is second to none and the carers are professional, polite and proactive in their approach.
Thank you so much for everything